Course Code: BAN 504 – 3 CREDITS
Course Name: OPERATIONAL MANAGEMENT in financial institutions
LECTURER: Bülent Şenver firstname.lastname@example.org
Aim of the Course
The operational risk management in banks and financial institutions became an important management issue. The losses arising from operational errors, mistakes, fraud or defalcation and system or technology failures in banks may result in loss of capital. Supervisory authorities in all countries require that banks and financial institutions establish and use proper operations risk management systems and procedures.
In this course, students will understand the basic operational risks in banks and financial institutions. Learn the different techniques to evaluate the operational risks and how to control the possible loss making processes in the banks. Learning process will also cover relevant case studies.
Upon completion of this course students will understand the basic concepts and methodologies of operational risk management in banks and financial institutions and understand the different problems faced during transaction processing and electronic banking and how to protect the bank from possible losses.
Class lectures, web based research.
Class Notes, Printed Materials from different sources and other Reading Materials to be assigned from related Web Sites
To be assigned by the instructor during the course
Project Paper 20% Mid-Term 30% Final Exam 50%
Week 1 Banking and Financial Institutions System
Week 2 Banking Operations Types and Functionalities
Week 3 Operations Risk management methodology and concepts
Week 4 Internal Control and Security issues in Bank Operations Retail Banking Operations
Week 5 Corporate Banking Operations
Week 6 Retail Banking Operations
Week 7 Technology Risk Types and Management of IT Risks
Week 8 Mid-Term Examination
Week 9 Control and Prevention of Fraud, Defalcation, Theft, Robbery and natural disasters
Week 10 Presentation of Project Papers
Week 11 Presentation of Project Papers
Week 12 Internal Control Methodologies to minimize operational risks
Week 13 Case Study
Week14 Basel II (CAD) Operational Risk Management concepts and Capital Requirements